How It Works

Sid & Nancy

Purchasing hours:

10:00am - 5:30pm Monday - Saturday

12:00pm - 5:30pm Sunday

First come, first served. No appointments. For fastest service, try to bring your items early in the day.

We select items based on style, trend, and current season. We ask that your items be freshly laundered and free of any rips, stains, or odor. All items must be placed in open air containers such as laundry baskets, plastic bins, cloth tote bags, or on hangers. We will not accept items brought to us in garbage bags.

Drop off assessments can take anywhere between 15 minutes to several hours, depending on volume and drop off size. Items brought in after 5:30pm will be assessed the next day.

You will receive a text when your items have been looked through; please respond as quickly as you can. You won’t receive a detailed receipt of purchased items or their assigned prices.

If any items are accepted, offers for cash and store credit will be made for you to choose between. Store credit is only redeemable in store and cannot be exchanged for cash. Cash and store credit offers must be accepted in person.

FAQs

Items that are donated out of our store go to Stepping Stones Thrift.

We ship anywhere with a flat rate shipping fee of $10.00 per order. All website orders are subject to local tax laws and fees may vary by county, state etc.

In-Store Pickup is available at no additional fee to our local customers. Simply choose your preference during checkout. All shipped website orders are processed through USPS and come with a confirmation email and tracking information. Once your package has been received by USPS, we are not liable for any mishandling, damage or missing items. We also cannot be responsible for an order once it has been marked as delivered by the shipping carrier.

Due to the nature of our store we are unable to accept any returns.